Joyce Hansen · Senior UX Designer

Designing clarity into
complex enterprise experiences

Exploring AI-assisted research and design for travel planning

I explored a travel-related problem space as a way to experiment with AI tools and learn how to integrate them into my UX process.

Roam case study preview View case study

Solutions for payments at scale

As a User Experience Design Lead in financial services, I've designed solutions for clients and internal users to support enterprise workflows, including:

  • Trust & safety exception management
  • Interchange cost optimization
  • Service inquiry management

To request access to view a case study, please send a request or email me.

Financial services case studies